Full managed services Outsource your IT department and focus on your core business
We take charge of your entire information system — servers, network, security, workstations and user support. A dedicated team of experts, guaranteed SLAs and 24/7 supervision so your IT infrastructure is never again a barrier to your growth.
What you get
IT managed, secured and available 24/7
IT fully managed by experts — infrastructure available, secured and optimised at all times, with a single point of contact for all your IT requirements.
Full managed services cost on average 40% less than an in-house IT department, for a level of service that is often superior
Support & Maintenance services
Managed cloud & infrastructure
Migrate and manage your cloud infrastructure (AWS, Azure, OVH) with our dedicated team.
Server hosting
Managed dedicated and VPS hosting with supervision and availability guarantees.
Cybersecurity & audit
Protect your infrastructure with security audits and a proactive defence strategy.
Our scope of action
What full managed services include
Complete coverage of your information system — from physical infrastructure to user support, including security and backups.
Server management and supervision (24/7)
Real-time monitoring of your physical and virtual servers, resource management and immediate intervention in the event of an alert
Network administration and security
Management of local and WAN networks, firewall configuration, VPN, intrusion detection and implementation of security policy
User support (helpdesk)
First and second-level assistance for your staff: incidents, requests, software installation and training on tools
Backup and disaster recovery management
Automated backup plan with regular restoration tests, and a disaster recovery plan (DRP) to ensure continuity in the event of an incident
Updates and patching
Regular application of security patches on operating systems, applications and network equipment to maintain protection levels
Monthly IT reporting
Monthly performance report with system availability, incidents handled, resolution times and optimisation recommendations
Who is it for?
4 profiles that benefit from full managed services
Full managed services suit any organisation that wants to delegate its IT to experts without investing in a costly in-house IT department.
SMEs without an in-house IT department
Your company of 10 to 50 employees cannot afford to hire a full-time IT manager. Full managed services give you access to a complete team for a controlled monthly fee.
Mid-sized companies in rapid growth
Your existing IT system can no longer keep pace with your team's growth. Full managed services ensure the scalability of your infrastructure without you having to manage IT recruitment in parallel.
Organisations after a security incident
After a cyberattack or major incident, full managed services allow you to bring the security of your entire IT system up to standard and establish preventive supervision.
Cloud migration
You want to migrate your infrastructure to the cloud but lack internal expertise. Full managed services cover the migration and ongoing management of the new infrastructure.
Our pricing
How much do full managed services cost?
The monthly fee depends on the number of workstations, servers and the scope of intervention. We always start with an audit of your existing IT system for an accurate quote.
SME managed services
€890 – 1,800 excl. VAT/month
Up to 20 workstations
- Server supervision (24/7)
- User support (business hours)
- Daily backups
- Monthly IT report
Standard managed services
€1,800 – 3,500 excl. VAT/month
20 to 50 workstations
- 24/7 supervision + on-call cover
- Extended helpdesk 7 days a week
- Advanced network security
- DRP with quarterly tests
- Patching & updates
Enterprise managed services
On quote excl. VAT/month
50+ workstations and multi-site
- Multi-site coverage
- Custom contractual SLAs
- Dedicated team
- Part-time CISO
- Real-time IT dashboard
Indicative pricing excl. VAT — personalised quote after IT system audit. Minimum 12-month commitment. Onboarding fees for initial handover apply depending on the complexity of your existing setup.
What are full managed services?
Full managed services mean the complete outsourcing of your IT department — servers, network, workstations, security, backups and user support. You delegate all IT responsibilities to our team, which becomes your outsourced IT department. You focus on your core business.
What is the difference between partial and full managed services?
Partial managed services cover a defined scope (servers only, or helpdesk only). Full managed services take charge of the entire IT system — infrastructure, network, security, workstations and helpdesk. It is a complete delegation suited to organisations without an in-house IT department or those wishing to reduce IT costs while improving service quality.
What are the advantages compared to an in-house IT department?
Full managed services offer a controlled cost (fixed fee vs the overheads of an IT manager), multi-technology expertise, extended availability (24/7 on-call cover) and no HR risk. For SMEs, full managed services deliver a level of service equivalent to a large IT department at 40% less cost on average.
How does the transition to full managed services work?
The transition begins with a complete audit of your existing infrastructure. We then define the scope, SLAs and procedures. A transition phase of 2 to 4 weeks allows for progressive handover. We ensure service continuity throughout — zero interruption guaranteed. Discover also our managed cloud infrastructure offering.
Ready to outsource your IT and benefit from infrastructure that is managed, secured and available 24/7?
Free IT audit to analyse your existing infrastructure, identify risks and propose a managed services plan suited to your size and constraints.