Full ecosystem + ongoing support

Your systems stay secure and evolving without invisible gradual drift.

A recurring setup combining reasonable on-call, small evolutions, security watch and user support to avoid gradual drift.

€2,000–5,000/month
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Included in this pack

  • Periodic technical committee and evolution backlog.
  • Fixes, dependency updates and security patches.
  • User support under defined SLA.
  • Clear reporting: incidents, changes, technical debt.
  • Corrective & evolutive maintenance
  • Outsourced technical support

A recurring setup combining reasonable on-call, small evolutions, security watch and user support to avoid gradual drift.

What you get concretely

Periodic technical committee and evolution backlog.

Fixes, dependency updates and security patches.

User support under defined SLA.

Clear reporting: incidents, changes, technical debt.

This pack is for you if…

1

Businesses without a full-time IT department but with real IT stakes.

2

Platforms critical to revenue.

3

Teams wanting a controlled evolution roadmap.

How the pack works

  1. 1

    Takeover & documentation

    Quick audit of existing setup, access, backups and risks.

  2. 2

    Stabilisation

    Treatment of urgent debt, monitoring and alerts.

  3. 3

    Continuous improvement

    Minor release cadence and trade-offs with leadership.

What is included in the pack

Each section links to a service page so you can see how we work the topic in depth.

Corrective & evolutive maintenance

  • Service aligned with pack objectives and your business context.
  • Coordination with other strands of the Complianz journey.
See the service page

Outsourced technical support

  • Service aligned with pack objectives and your business context.
  • Coordination with other strands of the Complianz journey.
See the service page

Full managed services

  • Service aligned with pack objectives and your business context.
  • Coordination with other strands of the Complianz journey.
See the service page

Debugging & bug fixing

  • Service aligned with pack objectives and your business context.
  • Coordination with other strands of the Complianz journey.
See the service page

Characteristics

  • Indicative duration: 12-month renewable contract; notice period per terms and conditions.
  • Formalised workshops and checkpoints with your team.
  • Deliverables usable by leadership and operations.

Deliverables associated with the journey

  • Periodic technical committee and evolution backlog.
  • Fixes, dependency updates and security patches.
  • User support under defined SLA.
  • Clear reporting: incidents, changes, technical debt.

Frequently asked questions

Indicative answers — your account manager adapts scope to your context.

SLA and hours?

Coverage windows and response times are contractualised (business hours / extended / critical).

Major evolutions included?

A volume of evolution is included; beyond that, projects are quoted separately with transparent prioritisation.

Multiple vendors?

We can coordinate hosting provider, SaaS vendor and internal teams with a single point of contact.

Ready to take action?

€2,000–5,000/month

Indicative pricing — tailored quote within 24 business hours on average after qualification.

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